Privacy policy
We treat your privacy seriously. This Privacy Policy will explain how we collect and use your personal data and gives you the opportunity to limit our use of this information.
We use the personal information that we collect to identify your personal preferences and match your needs with relevant products and services, and assist in processing any bookings that you make through this site.
Consent
You signify your consent to us collecting and using this information by your use of this website. If we change our Privacy Policy, the changes will be posted here, so that you are always kept informed of how we collect and use the information, and when we would disclose it. Your continued use of this website constitutes your agreement to the changed policy.
We may also monitor and/or record your telephone conversations with us for security purposes and to ensure consistent customer service levels (including for staff training purposes).
Your data controller is: ALL THE WORLD - COSMOS ONLINE Ltd
You are entitled to a copy of your information held by us. If you would like to see this please ask us. We may make a small charge for providing this to you.
Marketing
We will hold your information, where collected by us, and may use it to inform you in the future of offers by us and other COSMOS ONLINE Affiliates-companies a full list of which is available on request including offers relating to financial services and to send you brochures. We may also provide, rent or sell your details to selected third parties for similar purposes.
Your Personal Profile
We will collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic. We use information collected about you from the Personal Travel Assistant to personalise your visits to this website and recommend holidays, auctions and other products/services that may be of interest to you. The COSMOS ONLINE may also use the information to help develop the design and layout of the site to ensure that it is as useful and enjoyable as possible.
We may use the information you provide us with to inform you of suggestions for your next holiday or any other promotions and special offers that may be of interest.
By registering with us you agree to the use and disclosure of information by the Group as described.
If you would rather we do not use your personal data for the purposes stated above or for any form of promotional contact, please URGENTLY inform us to exclude all your personal details from our Data.
Important Note
Please bear in mind that you will be opting out of receiving any information from ALL the featured operators, Latescapes and selected third parties. However, if you have booked a holiday you will still receive an email confirming your booking details and a pre-departure email even if you have exercised your right to opt out of further communication as these are necessary to process your booking.
If you believe that we are storing details relating to you and that these are incorrect please correct them in your Personal Profile.
How do we protect your information?
We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access. This means that sometimes we may ask for proof of identity before we disclose personal information to you.
Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access, the internet is not a secure environment. We can not guarantee that the information will be secure during transmission to our web server.
It is your responsibility to keep your passwords confidential and use the security devices offered. Our security measures depend on you complying with this obligation and we are not responsible for any breach of your privacy due to your failure either to keep your passwords secret or to use the other security devices correctly. Nor are we responsible for breaches of security arising out of intentional and/or unauthorised attempts to access the site, for example, by computer hackers.
Note
This Privacy Policy only applies to this website and not to the websites of other companies, individuals or organisations to which we provide links. COSMOS ONLINE nor any Operator nor Latescapes have any responsibility for those linked sites.
We are not responsible and will not be able to protect your privacy if you disclose personal information by emailing travelwise. Please be careful when disclosing personal information in this way. Emails sent to us may be used for testimonial purposes on this site but will be withdrawn if requested.
